Driving Business Growth through CX Innovation

Peter Aitken, Senior Director, Head of Customer Strategy and Insights, Kantar
April 30, 2025 0

Peter Aitken leads the development of Kantar’s latest CX methods, and supports Kantar’s most cutting-edge CX programmes, which regularly win awards. He co-authored the Global…

Mentoring the Next Generation of CX Leaders

Emma Sopadjieva, Head of Customer Experience Strategy, Samsara
April 30, 2025 0

Emma Sopadjieva leads the Customer Experience Strategy at Samsara, the leader in connected operations, improving the safety, efficiency, and sustainability of physical operations. Her team…

Helping Organisations Create Exceptional CX Strategy

Dan Gingiss, International Keynote Speaker & 2X Author, The Experience Maker LLC
July 23, 2024 0

Dan Gingiss is an international keynote speaker and customer experience expert who believes that a remarkable experience is your best competitive advantage. His 20-year professional…