Dan Gingiss is an international keynote speaker and customer experience expert who believes that a remarkable experience is your best competitive advantage. His 20-year professional…
Helping Organizations Close their Customer Knowledge Gap & Discover Market Opportunities
Eckhart Boehme is the former Curriculum Architect Marketing Excellence @Microsoft Corporation. He is the founder and managing director of strategy consulting firm unipro solutions and…
Helping Companies & Organizations Create an Amazing Customer-Focused Culture
Shep Hyken is a customer service/CX expert, award-winning keynote speaker, researcher, and New York Times bestselling business author. He works with clients who want to create…
Helping CX Leaders Become Better Businesspeople
Patty Soltis is a senior customer experience manager at Upwork. She works with her partners, adding financial value and driving to the organization’s north-star metrics.…
The Importance of Mental Fitness for the Modern World
Yvonne Tajok is a Leadership Coach and Mentor, helping women leaders elevate their career and well-being so they can make lasting impact. She works with…
Creating a More Courageous and Innovative World
Melissa Ciciola is a seasoned leader in customer relationship strategies and transformation projects, currently the Director of Management Consulting and Service Excellence at Promethee Consultants.…
Empowering Organisations to Become the Best Version of Themselves
Jeanne Bliss has dedicated her entire 35-year career to improving lives. That’s why now, her purpose is guiding leaders around the world – so they…
Helping Organisations Deliver Outstanding Customer Experience through Collaboration, Insight & Action
Katie Stabler is the founder of CULTIVATE and a CX leader who is passionate about bringing CX to the heart of the organisation. You might…
Building Customer-Centricity Through Personalization
Mary Poppen is President and Chief Customer Officer of HRIZONS EX and Professor of Practice at Michigan State University teaching in the Customer Experience Management…
An Award-winning Customer Revenue Accelerator, Helping Companies Protect & Grow Revenue
Emilia D’Anzica, MBA, PMP, is the founder and managing director of Growth Molecules,™ a management consulting firm focused on protecting and growing revenue. The company…