Helping Organisations Create Exceptional CX Strategy

Dan Gingiss, International Keynote Speaker & 2X Author, The Experience Maker LLC
July 23, 2024 0

Dan Gingiss is an international keynote speaker and customer experience expert who believes that a remarkable experience is your best competitive advantage. His 20-year professional…

Creating a More Courageous and Innovative World

Melissa Ciciola, Director Management Consulting & Service Excellence, Prométhée
June 26, 2024 0

Melissa Ciciola is a seasoned leader in customer relationship strategies and transformation projects, currently the Director of Management Consulting and Service Excellence at Promethee Consultants.…

Building Customer-Centricity Through Personalization

Mary Poppen, President and Chief Customer Officer, Employee Experience Division, HRIZONS, Author, Speaker, & Advisor
May 31, 2024 0

Mary Poppen is President and Chief Customer Officer of HRIZONS EX and Professor of Practice at Michigan State University teaching in the Customer Experience Management…